Terms and Conditions

Please read the following terms & conditions carefully. These terms & conditions apply to anyone starting an TEFL & TESOL Online Course. These terms and conditions are a contract between you (trainee) and International Certification Ltd.

All online courses are provided by International Certification Ltd, Office address 2nd Floor College House, 17 King Edwards Road, Ruislip, London, United Kingdom, HA4 7AE (Registered company 12190935).

Terms of Use:

This website is owned and operated by International Certification Ltd. All intellectual property rights, including copyright in all content and communication belongs to International Certification Ltd. By reading the Terms of Use you are agreeing that the content and property of International Certification Ltd cannot be copied, reproduced, modified, stored, redistributed or exploited commercially in any way without permission from International Certification Ltd. 

Definition of Online Courses:

  • 120-Hour Profi Online TEFL Course
  • 150-Hour Master Online TEFL Course
  • 250-Hour Expert Online TEFL Course

All of the online courses in the website are provided by International Certification Ltd and are subject to the following conditions:

1. Course Requirements:

By starting the TEFL & TESOL Online course you (the student) confirm that you meet the following minimum requirements of the course.

All of the courses provided by International Certification Ltd are taught in English.

1.1. All customers of the following courses

  • 120-Hour Profi Online TEFL Course
  • 150-Hour Master Online TEFL Course
  • 250-Hour Expert Online TEFL Course

must be at least 15 years old at the time of booking.

1.2. All customers must have a competent native level of English and possess a reasonable competence in English language reading, writing and speaking skills.

1.3. All candidates must have the ability to take advice from tutors and from peers and have the capability to make improvements to their result if required.

1.4. All non-native English Language speaking candidates must have at least B1 level of CEFR.

By making a booking with International Certification it is assumed that the candidate satisfies the above conditions and is deemed to have a competent level of English. The candidate, by making a booking, takes full responsibility in determining whether the course is suitable for their level of English. International Certification takes no responsibility if the candidate is unable to complete and pass the course.

1.5. If International Certification feels at any point during the course that the candidates level is below a sufficient level, as per the conditions, International Certification will forward their concerns to the Director of Studies. If the tutor and the Director of studies believes the candidate to be below a sufficient level International Certification reserves the right to fail the candidate. 

1.6. Before purchasing any of the International Certification online courses you should contact a member of staff and check whether you are suitable for the courses. Please contact a member of staff to check your level of English language and suitability for the course. 

1.7. International Certification does not accept any liability for any losses, costs or expenses incurred by or on behalf of a candidate in connection with a candidate’s insufficient language ability.

1.8. It should be noted that by purchasing an Online TEFL & TESOL course does not mean that a candidate will be guaranteed a pass. International Certification reserves the right to fail students if they do not meet the minimum requirements of the course.

1.9. The Student will make a full declaration of any information deemed to be relevant by International Certification Ltd.

1.10 The Student agrees to follow any of the policies and regulations set down by International Certification Ltd.

2. How to make a booking:

2.1. Booking can be made online on our website https://tefl-tesol-certification.com . The person making the booking must be at least 15 years old and by paying for the course accepts the terms and conditions. International Certification states that by paying for a booking you have read the terms and conditions. You are also responsible for the accuracy of your personal details. International Certification Ltd will only deal with you in the event of cancellations or disputes.

2.2. You must make full payment at the time of booking. All payments by clients are made on behalf of the LLC "New Offers", register code7708776989, Recipient's address: Krasnoprudnaya street, 12/1, building / st. 1 floor 6, apt. / Office. 38/6 /, Moscow, Gearbox: 770801001, Bank: ALFA-BANK JSC, BIK: 044525593, Cor. account: 30101810200000000593, account: 40702810102390000943.

LLC "New Offers" acts as a financial mediator between you and International Certification Ltd.

LLC "New Offers" does not accept deposit or partial payments or installment payments. Once your booking has been accepted you will receive an invoice within 24 hours from the time of purchase. Once that invoice has been generated a contract exists between you and International Certification Ltd and all terms and conditions apply. Once you have received this invoice please go ahead and check it and inform us of any changes to personal details and contact information.  

2.3. Once LLC "New Offers" has received your payment for the course International Certification will email you a login username and password with 24 hours to allow you to access the course.

2.4. Alternative payment method is also payoneer.com

3. Price of Courses:

3.1. All prices that are advertised on our website are correct at the time of booking. However, International Certification reserves the right and discretion to change our prices at any time. Please check our website for up-to-date prices and special offers before you book.

3.2. Once you have paid for a course you will be sent email confirmation with 24 hours of payment. If you do not receive an email then please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

3.3. International Certification reserves the right to change any of its prices at any time.

4. Procedure for changing or cancelling a booking:

4.1. Cooling off Period:

  • Under the Consumer Protection (Distance Selling) Regulation 2000 you the consumer have the legal right to cancel the contract between you and International Certification Ltd during the period of 14 days from date of the issue of the confirmation invoice, which is when the contract starts. This is known as the “cooling off period”. If you decide to cancel the course within this cooling off period then you must inform us within the 14 days of the confirmation invoice. Once we receive your written cancellation, in form of an email we will refund your course fees within 30 days.
  • Once you have completed the cooling off period of 14 days you will be under the full cancellation conditions of courses which are 100% non refundable.
  • If you login to the Course you will be deemed to have started the course and will no longer be able to get a full refund, even if it within the 14 day period.
  • However, if you need to change the start date of a course for any other reason, our Director of Studies will consider this, and you will be able to change the start date for a fee of £30 if agreed by our Director of Studies.

4.2. You must inform us of your intent to cancel by writing to This email address is being protected from spambots. You need JavaScript enabled to view it. in the form of an email.

4.3. Once we have received your written cancellation letter we will refund you within 30 days of receiving your letter and deduct any credit card surcharge, if applicable.

4.4. Once you have cancelled you booking your login details will be cancelled immediately.

4.5. No refund is possible if the course has been purchased with a discount or using the voucher.

5. Time Period for the completion of courses

5.1. Online TEFL Course

  • 120-Hour Profi Online TEFL Course 180 days
  • 150-Hour Master Online TEFL Course 180 days
  • 250-Hour Expert Online TEFL Course 240 days
  • This begins when a student enrolls to the course.

5.2. Extension:

Online TEFL Course:

If you fail to complete the course in 6 months for 120-hour and 150-hour course or 8 months for 250-hour course, then you may extend the course by paying a change fee as follows. You may do this as many times as you feel necessary.

  • 1 month –$29.99
  • 3 months – $37.50

Please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. if you need to discuss any extensions.

6. How to pass the course?

6.1. Please note that passing the course only applies to the Online TEFL & TESOL Course.

6.2. By purchasing a course does not automatically guarantee that you will pass the course. If you fail to meet the requirements of passing a course then International Certification reserves the right to fail you.

To pass the course you must satisfy the following requirements:

6.3. You will be given 3 attempts with the automatically check tests for each Test. In order to pass these tests you must achieve a pass rate of 60%. There are also Tasks with questions, where you should share your thoughts and opinions.

6.4. Once you have completed all the Tasks and Tests you need to create a lesson plan, which your trainer will evaluate during 5 working days. At the end of the course you need to pass the Final Test. You will have 2 attempts for the Final Test.

6.5. Once you have been awarded a fail then you will not be entitled to a refund and will not be accepted onto any further TEFL courses without first having communicated with the Director of Studies.

6.6. Our tutors reserve the right to fail a student if a student is not meeting the standards of the course in terms of learning, English language ability or plagiarism.

7. Plagiarism:

7.1. If any student is found to have copied another student’s work then they will be issued with 1 formal warning. In subsequent cases the student will be deemed to have taken part in plagiarism and be failed. In the event of plagiarism no refund will be given to the student.

8. Certificates:

8.1. Every student who passes the 120-hour, 150-hour, 250-hour will receive a PDF copy of the TEFL & TESOL Certificate automatically of passing the TEFL Course.

8.2. If you would like to receive a hard copy of your certificate then there is a charge of £25 for 1 Certificate.

If you would like a hard copy of the 120 Hour or 150 Hour or 250 Hour the charge is £25. International Certification will do everything possible to make sure that you receive your certificate within 30 days of passing the course.

However, we do not take any responsibility for any postal service problems, which might delay your certificate and we do not take responsibility for a lost certificate due to in-country postal problems. We can provide proof that the Certificate was sent to your confirmed postal address. This covers all geographic locations.

8.3. International Certification will supply you with a new certificate in the event of loss or damage for a fee of £25.

9. System Maintenance and Upgrades

At certain times our systems and software programs will be updated. In the event of an update will we endeavor to do this work as quickly as possible. However, if our systems are not working for a period longer than 96 hours then will allow our candidates to extend their course for no more than 96 hours.

Clause 9 is not limited to just System Maintainence and Upgrades. It should be noted that no refund will be given for the unavailability of the website lasting up to 96 Hours. However, if our systems are not working for a period longer than 96 hours then we will allow our candidates to extend their course for no more than 96 hours.

10. Limitation of Liability

International Certification does not accept any liability for any loss or additional expense caused by delay or disruption to travel services, weather conditions, civil disturbance, industrial action, strikes, wars, floods, sickness or force majeure. Such losses or additional expenses are your responsibility. Force majeure represents unusual or unforeseeable circumstances, which include: war, terrorist activities, riots, natural disasters or nuclear disasters such as fire, flood or adverse weather conditions.

11. Complaints

If at any time you are unhappy with the International Certification service then please contact us immediately at This email address is being protected from spambots. You need JavaScript enabled to view it. and we will endeavor to respond as quickly as possible but no more than 30 days following the receipt of your complaint.

12. Accuracy of Marketing Materials

International Certification makes every effort to ensure that the marketing material in our website is up to date and accurate. We take no responsibility for any information that is deemed incorrect and we will endeavor to do our best to inform you of any changes to the course. We reserve the right to change any of the information in our website at any time we feel appropriate.

13. The Law and its Jurisdiction:

These terms and conditions and any dispute or claim arising out of and in connection with them or their subject matter (including no contractual disputes or claims) shall be governed by and shall be construed in accordance with English Law and the Courts of England and Wales shall have exclusive jurisdiction over any claim arising out of it.

14. Third Party Rights:

A person that has no connection to the course shall have no rights in the contract.

15. Changes to Terms and Conditions:

International Certification reserves the right to change any of these conditions at any time deemed necessary to reflect current market and economic conditions.

16. Severance:

If any party finds any of the terms and conditions in this document to be deemed illegal, invalid or unenforceable then these parts will be deleted while the other parts of the terms and conditions will be deemed valid.

17. The Course:

The Course and the relevant login details are solely for your use. Another party cannot use these details.

18. Acceptance of these terms and conditions:

By reading these terms and conditions, verbally agreeing on the telephone or making payment on the website or getting login and password for the course access you are accepting all terms and conditions of International Certification Ltd.

19. Contact:

All disputes, complaints and changes can be made in writing to This email address is being protected from spambots. You need JavaScript enabled to view it..

Please be aware that we do our best to respond to contact emails as quickly as possible. This includes emails sent to us and any of the forms on our website. We have very high customer service expectations and will endeavour to reply to your contact email within 24 – 48 Hours after receipt of your email. We would also like to make you aware that sometimes spam filters do not allow our emails into your system. Please check your junk/spam folders and the settings on your Email Client. International Certification does not take responsibility for you not receiving emails due to filters/junk or spam folders on your Email Client.

We often experience very high call volumes and we would like to make it clear that if we cannot answer your telephone call we ask that you contact us by email and we will endeavour to get back to you by email within 24-48 Hours after receiving your email.

20. Controlling your Personal Information:

Please be aware that you as an individual can choose to allow your personal information to be used by businesses at any time. You can manage your preferences and computer systems to disable setting on your personal computer.

21. The International Certification Commitment:

21.1. International Certification has a commitment to help you get the most from your Online TEFL Course. Our tutors are here to help you by giving you constructive feedback and advice.

21.2. Any queries will be dealt with within 120 hours of receipt.

21.3. International Certification operates an equal opportunities policy.

22. Once you accept the following Terms and Conditions you enter into a contract between International Certification Ltd and yourself.

International Certification Ltd reserves the right to change any of the content, material, prices, offers or time period of the courses at any time. We advise you to read and accept the terms and conditions at the time of booking.

23. Device Requirements:

Our website can be viewed on mobile, tablet and pc formats. If you are having any problems viewing our website then please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

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