English for Marketing A Practical ESP Guide for Teachers

English for Marketing: A Practical ESP Guide for Teachers


English for Marketing: A Practical ESP Guide for Teachers

Student:
“We have a call with the international team tomorrow — what’s the right English term if I want to say that fewer customers cancel?”

Teacher:
“In business English we usually call that customer churn reduction."

If that sounds familiar, you already know the stakes. When you teach English for marketing professionals, success isn’t only about vocabulary lists. It’s about helping learners switch on product, customer, and sales thinking in English—without pauses or mental translation.

Why English for Marketing Is Worth Your Time as a Teacher

I still remember walking into a corporate class: the smell of caramel coffee, markers squeaking on a glass board, and a product manager at the door asking, “Do we say leads or prospects?” I smiled: “Depends on the stage of the funnel.” That’s how lessons begin when language is a business tool.

  • Direct business relevance: move quickly from general English to sales, analytics, stakeholder communication, and internal collaboration.
  • Tangible learner outcomes: first English presentation, clearer emails, stronger interviews, confident meetings.
  • Higher rates for you: niche ESP courses command more value than generic “General English”.
  • Transparent methodology: lesson flows built around real briefs, metrics, and decisions—no fluff.

 

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Core Marketing Vocabulary: A Teacher’s Starter Glossary

Teach terms as solutions, not as isolated words. Pair each term with a plain-English definition and a use case.

TermPlain EnglishExample in Use
value proposition Why the product matters to the customer Our value proposition is speed and trust.
ICP / persona Ideal customer Prole; user archetype We refined our ICP after interviews with power users.
funnel / journey Steps from first touch to purchase and retention Let’s map the journey and remove friction on step one.
CTA The next action you want the user to take This CTA reduces friction for first-time buyers.
CAC / LTV Acquisition cost vs. lifetime value We must reduce CAC while maintaining LTV.
CTR / CR Click-through rate vs. conversion rate CTR rose after the headline change; CR lagged.
retention / churn Staying vs. leaving over time We improved week-4 retention and reduced churn.
  • Say it simply: “Our value proposition is speed and trust.”
  • Tie to customer impact: “This CTA removes a step for new users.”
  • Back with a number: “CR grew from 1.8% to 2.3% after the headline change.”

Fine-tune nuance: instead of huge ad budget, “increased budget” or “larger budget” often sounds more precise.

 

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Verb–Noun Collocations That Drive Business Language

Teach “working pairs” that speed up decision-making talk:

  • define/refine a persona; validate a hypothesis
  • launch/scale a campaign; pivot a strategy
  • segment the audience; personalize messages
  • track events; attribute results
  • reduce CAC; increase LTV

Mini-scenarios:

  • Stand-up: “Yesterday we validated the landing copy; today we launch the A/B test.”
  • Email update: “We reduced CAC by 12% after we segmented first-time buyers.”
  • Retro: “Let’s map the journey and prioritize the frictions.”

Lesson Design: ESP for Marketing (Task-Based & Data-Driven)

My TEFL/TESOL foundation shows up in task-based learning, phonetics for clarity, and grammar through communicative acts. Here’s a reusable 90-minute plan:

  1. Warm-up (10 min): one slide with a weekly metric; learner explains what moved and why.
  2. Vocabulary in action (20 min): build a brief using persona, value prop, channels, CTA.
  3. Language analytics (15 min): fix collocations and articles; keep tempo.
  4. Case task (30 min): new offer, churn reduction, or first-screen conversion.
  5. Debrief (10 min): 3 takeaways, 1 anchor verb, 1 next action.
  6. Homework (5 min): a 120–150-word update email or a presentation script.

Assessing Progress

  • Clarity: clear thinking without filler words (thing/stuff).
  • Terminology accuracy: CTR ≠ CR; lead ≠ MQL.
  • Response speed: fewer long pauses and hesitations.
  • Data in speech: hypothesis → metric → insight → next step.

Case Studies: Training “Thinking in English”

Case 1: Lead Magnet → Conversion

Problem: high CTR on the hero screen but low form CR.
Hypothesis: abstract CTA, weak “now” value.
Fix (English): “Get the 7-step checklist and start fixing your onboarding today.”
Expected result: +0.3–0.7 pp form conversion in a week.

Drill the loop out loud: problem → observation → hypothesis → copy → metric.

Case 2: New Segment Launch

Focus: plain explanations, no jargon for beginners.
Scripts: “We simplify onboarding by cutting steps from five to three.”
Risk: “We may increase churn if we target too broad.”
Compromise: “Let’s test a narrow persona and compare retention.”

Case 3: Retention vs. Churn

Observation: week-2 activation is low for newcomers.
Hypothesis: first experience is too complex.
Communication: “We’ll guide you through the first task in three steps.”
Plan: short tip emails, micro-videos, jargon-free chat replies.

Case 4: Two-Week Nurture Sequence

  • Open: “Here’s what most new users miss on day one.”
  • Story: mini-narrative + metric + one takeaway.
  • CTA: “Book a 10-min call” or “Start your trial today.”
  • Finish: one polite reminder, no pressure.

Frequent Mistakes and How to Fix Them

  • False friends: actual ≠ “current”. Build a small deck for classic traps.
  • Nominal style: too many nouns, not enough verbs. Replace with improve, reduce, align.
  • Metric confusion: CTR vs. CR. Role-play “explain the number to a colleague”.
  • Hedging overload: maybe, probably dilute meaning. Teach firm but polite phrasing.
  • Slide sprawl: many slides, few conclusions. One insight per minute.

How TEFL/TESOL Strengthens an ESP Marketing Course

TEFL course gave me the foundation—goal setting, lesson staging, phonetics for clarity. TESOL added confidence with international groups. Adapting those methods to marketing brings measurable gains for learners.

 

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What Certification Adds for a Specialist Teacher

  • Method backbone: a course becomes a system of tasks, not a list of topics.
  • Market trust: corporate clients prefer certified teachers.
  • Flexibility: you can spin up modules for analytics, content, sales, and support.

Pre-Course Diagnostics: Quick, Focused, Actionable

A 12–15 minute conversation plus a mini-brief is enough:

  • Goal: presentations, negotiations, support, emails, or interviews.
  • Context: product, audience, channels, typical scenarios.
  • Speech metrics: speed, terminology accuracy, logic, use of data.
  • Level: confident pre-intermediate can start; lower levels need a warm-up path.

Deliver a 4–6 week plan to save time, focus budget, and anchor progress to business outcomes.

Micro-Phrases That Rescue Presentations

  • Focus: “Let’s focus on the numbers that moved.”
  • Context first: “Before we jump to conclusions, here’s the context.”
  • Hypothesis: “We believe X because Y; we’ll test it by Z.”
  • Advice: “Given the budget, I suggest we start with…”
  • Conclusion: “So the next step is…”

Extended Glossary: Common Confusions

PairPlain ContrastExample
feature vs benefit Spec vs. customer value The feature is export; the benefit is saved time.
reach vs impressions People vs. total displays Reach is unique users; impressions can repeat.
lead vs opportunity Contact vs. qualified deal chance Sales created 30 opportunities from 300 leads.
upsell vs cross-sell Higher tier vs. complementary product We upsold to Pro and cross-sold add-ons.
onboarding vs activation Intro experience vs. first key action Activation happens when the user completes setup.

Feedback Frames That Build Confidence

  • Praise + fact: “Clear intro; you defined the persona in one sentence.”
  • Correction + alternative: “Instead of ‘make higher CR’, say ‘increase conversion’.”
  • Next vector: “Next time quantify the change and add a time frame.”

Four-Week Program: English for Marketing Specialists

  1. Week 1: value, audience, problems. Deliverable: brief summary email.
  2. Week 2: channels, creative, landing page. Mini-cases on conversion and CTAs.
  3. Week 3: retention, segments, support scenarios. Role-play an escalation.
  4. Week 4: product hypotheses, experiments, final presentation.

Each week ends with one big action: present, write, or negotiate. Language stops being theory.

Ready-Made Materials That Save Hours

  • Brief and report templates: swap in the product and metrics.
  • Lexis cards: term → plain explanation → case example.
  • Transition scripts: for meetings and decks.
  • One-minute audios: pace and articulation drills.

Sounding Professional: Your Correction Map

  • Prefer verbs: “make an improvement” → “improve”.
  • Put numbers next to time: “growth” → “+12% in 14 days”.
  • Show cause and action: use “because/so we…”.
  • Be politely firm: “Could you…?” instead of “You must…”.

Action Verbs for Product Motion

  • align goals, prioritize hypotheses, ship changes
  • clarify scope, simplify flows, measure outcomes
  • address objections, mitigate risk, iterate solutions

Showcasing TEFL/TESOL in Your Portfolio

  • Add a “Marketing” module: specify measurable outcomes.
  • Assemble a case file: anonymized emails, slides, dialogues.
  • Visualize progress: chart speaking speed, term accuracy, presentation wins.

Mini-Dialogue from Class

— “Is ‘we rolled out a feature’ okay?” — “Yes. If it was small and careful, try ‘we shipped a small update’.”

FAQ for Teachers

  • Do I need deep ad-tech knowledge? No. Understand the basic funnel and explain data in plain English.
  • How do I measure progress? Record a one-minute sample every two weeks; track a living glossary and case outcomes.
  • What if the level is below pre-intermediate? Warm-up with phonetics, high-utility verbs, and short business emails.

Conclusion & Next Step

I remember that first session with a product team—coffee aroma, a touch of stage fright, and then a fluent discussion of value, customers, and metrics. By the end someone said, “We finally have a language of solutions.” That’s my favorite KPI.

 

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  • Pick 10 key terms and attach each to an action verb.
  • Run a 20-minute mini-case weekly—brief, decision, metric.
  • Record and review where verbs are missing.
  • Tighten terminology in your last email and cut filler.

With consistent practice, learners reach confident intermediate and beyond, and “case analysis” becomes a habit of thinking in English. Aim for that post-meeting clarity—three arrows on a board, tidy thoughts, and a draft email already forming. That’s the language that helps the work, not hinders it.

Terms used:

ESP, TEFL, TESOL


York Fern

York Fern

An English instructor with 12+ years of experience. I work for an online school and travel the world, teaching students from various countries, leveraging my TEFL/TESOL certification. Seeing the world's oceans, mountains, and cities with my own eyes has given me a profound appreciation for the importance of quality education and international communication.

Experience: 12+ years of teaching • Specialization: Business English, ESP, TEFL/TESOL

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